A UX audit uncovers small but critical changes that can instantly improve usability and conversions.
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As part of a UX audit, we clearly show you where and how your digital product or website can be improved. We identify usability and user experience issues based on established UX standards and best practices, so the results are objective and reliable.
A UX audit is especially useful when you need quick improvements, for example as a lightweight alternative to a full redesign. With relatively little effort, you can achieve noticeable improvements for your users.
A UX audit can be used to evaluate existing products as well as to support the development of new digital solutions, helping ensure quality and identify improvement opportunities early on.
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Depending on your needs, you can book the following services individually or combine them. We recommend including the foundational UX analysis as the foundation of every audit.
An expert reviews your product using UX standards to identify usability issues and clear improvement priorities.
Receive structured feedback on user needs, expectations, and pain points.
Gain a deep understanding of your target users’ needs and behaviors to build products that truly fit them.
Learn where users leave the product and the psychological reasons behind it.
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Checks accessibility barriers affecting readability, navigation, and inclusion, improving usability for all users.
Compares your product’s UX with competitors to reveal strengths, gaps, and differentiation opportunities.
A psychological UX expert reviews your product using objective UX standards. The goal is to identify usability issues, cognitive friction, and clear improvement priorities, based on how users actually perceive, understand, and decide.
Expert review based on established UX principles and usability standards
Identification of usability issues and psychological friction
Clear, prioritized recommendations for improvement
This module focuses on direct interaction between users and your product. Through moderated testing, we observe how users navigate your application, where they struggle, and what they expect, providing rich qualitative insights.
Testing of core user journeys with real users
Moderated sessions with guided tasks
Structured analysis of pain points and usability issues
Actionable insights to improve intuitiveness and flow
User research helps you deeply understand your target audience before or alongside design decisions. We explore needs, motivations, and behaviors to ensure your product truly fits its users.
Definition and refinement of target user groups
Qualitative interviews and surveys
Analysis of user needs, goals, and behaviors
Solid foundation for product, UX, and strategy decisions
This module identifies where and why users drop off, hesitate, or abandon tasks. We focus not only on where friction happens, but also on the psychological reasons behind it.
Mapping of critical user journeys
Identification of drop-off points and friction areas
Analysis of cognitive load, uncertainty, and motivation loss
Clear explanation of why users disengage
Recommendations to reduce friction and improve completion rates
We evaluate your product’s accessibility based on the WCAG 2.1 guidelines. The goal is to ensure that all users, regardless of abilities, can perceive, understand, and use your product.
Review based on WCAG principles (perceivable, operable, understandable, robust)
Identification of accessibility barriers
Evaluation of readability, navigation, and interaction
Practical recommendations for improvement
This module compares your product’s UX with relevant competitors to understand market standards and differentiation opportunities.
UX comparison with key competitors
Analysis of patterns, flows, and usability conventions
Identification of strengths, weaknesses, and gaps
Insights into user expectations shaped by the market
Strategic recommendations for differentiation
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